Refund Policy

We want you to love your order. If something arrives damaged or incorrect, please contact us within 14 days of delivery and we'll make it right — whether that's a replacement or a refund.

Because our products are personalised and made to order, we're unable to accept returns or offer refunds for change of mind. Please double-check all personalisation details before placing your order.

To start a return or report an issue, contact us with your order number and a photo of the item.